WiredContact
6 Case Studies
A WiredContact Case Study
Advanced Property Management Associates, a virtual property management company, faced a challenge with its outdated, desktop-based CRM system that could not provide real-time data access across its dispersed team. After years of using a synchronized ACT! database, they sought a more integrated and industry-specific web-based solution to centralize their information and streamline operations with clients and vendors, leading them to the vendor WiredContact.
WiredContact implemented its Enterprise solution, a customizable and affordable web-based CRM. The solution centralized all contact, document, and work order tracking, enabling real-time access and reporting. This provided immense efficiency gains, significantly reduced communication overhead, and offered substantial cost savings; the president estimated building a similar system in-house would have cost five times more. WiredContact's open architecture also allowed for future customization, including a planned vendor portal to further streamline workflows.