Case Study: State Department of Justice achieves safer, faster parole decisions with Wipro’s integrated case management system

Wipro implements integrated parole management system to build safer communities

The State Department of Justice was relying on manual, paper-based parole processes and disconnected legacy systems, which made case files hard to access during hearings and increased the risk of inaccurate decisions and higher operating costs. It needed a sophisticated case workflow system for parole, and Wipro was brought in to help with an integrated parole management solution.

Wipro implemented PRISM, an end-to-end case management system featuring Offender 360 for secure, role-based access to offender data, documents, reporting, and automated checklists. The solution gave Board Members on-demand access to accurate information, improved visibility and auditability, reduced data duplication and errors, and helped deliver faster, more informed parole decisions while cutting effort and costs.