Case Study: a leading UK bank achieves seamless post-merger IT integration with Wipro

Wipro helped a leading UK bank simplify their processes during a massive merger

a leading UK bank, one of the top five retail banks in the country, faced the immense challenge of integrating its operations and IT infrastructure following a major acquisition. The bank needed to consolidate systems to achieve cost savings, remove duplication, and standardize functions across the newly merged entity. Wipro was engaged to undertake this complex IT integration program.

Wipro developed a comprehensive solution that involved strategic planning, creating an integrated design, and a detailed seven-stage release plan. The project included migrating millions of customer accounts, integrating front and back-office systems, and creating new data environments. For the bank, Wipro's work resulted in the successful integration of the largest ATM and branch network in the country, provided a single customer view for over 60 million accounts, and reduced operational costs and risks through centralized systems.