Case Study: a leading investment bank saves $20 million and launches an offshore center in 4 months with Wipro

Wipro helped a leading investment bank overcome its inexperience in outsourcing by implementing end-to-end solutions in record time

A leading investment bank with a global presence faced significant challenges in implementing its outsourcing strategy. Their program had become fragmented and costly due to the operational complexity of managing multiple vendors. With limited offshoring experience, the bank also lacked the necessary familiarity with the Indian business environment and adequate office space. Wipro engaged with the bank to provide a solution involving the setup of a robust, scalable infrastructure.

Wipro established a captive center of excellence on its campus within a record four months, drastically undercutting the industry average of 18 months. This solution consolidated the bank's vendor management, provided necessary infrastructure, and supported a rapid scale-up to over 1,000 employees. The partnership led to savings of over USD 20 million across five years by minimizing capital expenditure and converting it to operational expenditure, while also improving overall operational efficiencies for the bank.