Case Study: Largest South African Banks achieves faster time-to-market with Wipro testing and support services

Wipro enabled higher efficiency in retail banking business for one of the largest South African banks

The client, one of the largest South African banks, faced significant challenges within its testing function, including a shortage of IT skills, a lack of standardized processes, and prolonged test cycles that impacted its ability to launch retail banking products quickly. To address these inefficiencies and improve time-to-market, the bank partnered with Wipro for comprehensive testing and support services.

Wipro implemented a multi-phase solution for the bank's retail banking portfolio, utilizing a Core-Flex team model and detailed process standardization. This approach resulted in a 19% productivity improvement, a significant reduction in cycle time, and enhanced production quality. Wipro's engagement also delivered robust management reporting and created reusable automation assets for future needs.