Case Study: Shell achieves faster, more reliable capital project information management with Wipro

Streamline Capital Projects with Information Management Services

Shell, a global energy company, faced major information management challenges on a North American chemical capital project that required handling an estimated 600,000 documents from multiple sources. The company needed to automate manual review and approval steps, standardize document and data controls, and improve visibility to avoid schedule, cost, and compliance risks. Shell worked with Wipro’s managed information services and information management expertise to address these needs.

Wipro implemented an 8-year, two-phase solution that established a standardized service model and then used its AI-based Digital Chrysalis Service for engineering data digitization. The results were significant: manual document-processing effort fell by over 70%, document-processing costs dropped by more than 85%, and Wipro processed 100,000 documents per quarter while reducing document controllers from 20 to 3. Wipro also helped reduce errors, rejections, and rework by 75%, improving Shell’s project execution and supporting better decision-making.

Shell