Case Study: Leading Energy Retailer Company achieves seamless customer migration and unified service with Wipro

Leading Energy Retailer Company - Customer Case Study

Leading Energy Retailer Company, a major energy retailer across electricity, gas, and centralized services, acquired an embedded network business and needed to migrate the acquired entity’s customers and data into its SAP environment. The goal was to cut legacy-system costs and complete the customer migration within six months while integrating customer management, billing, and financial data into SAP IS-U and CRM.

Wipro delivered the end-to-end data migration and integration using SAP BODS and EMIGALL, along with a reconciliation framework, governance forum, and bill-verification testing. Wipro completed the program in about 20 weeks, migrated 55,000 customers with 99.89% success, and achieved a big-bang go-live with zero business disruption, helping Leading Energy Retailer Company retire legacy systems and reduce TCO.