Case Study: a leading education solutions provider improves sales productivity with Wipro's mobile Salesforce CRM solution

Leading Education Solutions Provider - Customer Case Study

A leading education solutions provider faced challenges with complex, multiple CRM systems that reduced its sales team's productivity and agility. The client required an intuitive mobile interface to serve as a one-stop-shop for its sales representatives. To address this, they partnered with Wipro to develop a mobile application integrated with Salesforce CRM.

Wipro developed a native iPad application built on the Salesforce Platform, which included modules for daily plans, opportunity management, and sampling. The solution provided sales representatives with easy online and offline access to marketing information. This resulted in significant improvements: the time to create an opportunity was cut to 30 seconds from 1-2 minutes, and the time to generate a sample request was reduced to 45 seconds from 3-4 minutes. Wipro's solution achieved a 90% adoption rate within the first week.