Case Study: a leading manufacturer of heavy earth moving equipment achieves 15% service revenue improvement with Wipro's Service Transformation Platform

IoT delivers 15% Savings for a Heavy Equipment Manufacturer

Wipro partnered with a leading manufacturer of heavy earth moving equipment that was facing significant challenges due to a non-scalable IT solution. The client had poor warranty traceability and no visibility into its leased machine assets, which led to dealer profitability issues, spare parts mismanagement, and substantial revenue loss. These problems threatened their competitive position in a price-sensitive market.

Wipro implemented its Service Transformation Platform to address these issues. The solution integrated enterprise data, installed sensors on equipment for real-time data capture, and built advanced analytics models for preventive maintenance and inventory management. This enabled Wipro's client to achieve reduced downtime, optimal inventory storage, and a new revenue stream from services, resulting in a 15% improvement in service revenue.