Case Study: a global health services company achieves agile automation and reduced manual testing with Wipro AssureNXT

Global Health Services Giant Achieves Differentiation Through Automation

Wipro worked with a global health services company that needed to transform its manual testing processes to handle numerous ad hoc requests and complex projects. The 200-year-old firm, which provides medical insurance to nearly 100 million customers, faced challenges in managing 116 critical business test flows across more than 57 applications while also addressing its annual quality check activities. This was causing timeline pressures and requiring the early deployment of resources to mitigate risks.

The solution involved Wipro conceptualizing and developing a scalable Value Stream Automation solution using its integrated AssureNXT platform. This suite of automation solutions standardized tools, automated test cases, and streamlined the entire testing lifecycle. The measurable impact was significant, with Wipro enabling agile automation for over 14 Scrum Teams, establishing a framework for 8,000+ test cases, and capturing close to 45% of the business in their solution. This led to improved processes, optimized resources, and a substantial reduction in manual testing efforts.