Case Study: a leading financial institution achieves 25% lower reconciliation TCO with Wipro

By building efficient critical processes, Wipro helped a leading financial institution reconcile with its customers faster

Wipro partnered with a leading financial institution that was struggling with a highly complex and time-consuming manual reconciliation process across its global divisions. The absence of a universal reconciliation product led to inconsistent automation and inefficiencies, presenting a major challenge to harmonizing operations and reducing costs for the investment banking, private banking, and asset management groups.

Wipro implemented an integrated solution covering the entire reconciliation lifecycle, including analysis, development, and quality assurance. This effort automated critical reconciliations, increased scalability, and introduced a global delivery model. The results were significant: auto-match rates rose to 98%, the duration of the delivery schedule was reduced, and Wipro helped the client achieve a 25% reduction in total cost of ownership while greatly improving control efficiency.