Case Study: Goodwill of South Central Wisconsin streamlines POS selection with Wipfli

Goodwill of South Central Wisconsin streamlines POS selection across 14 counties with Wipfli

Goodwill of South Central Wisconsin was using an outdated point-of-sale system that was not designed for its multi-store operations across 14 counties. The nonprofit lacked the time and internal resources to find a new solution. It engaged its audit partner, Wipfli, to lead the software selection process.

Wipfli managed the entire vendor selection, defining goals, building a detailed RFP, and leading software demonstrations. This data-driven process gave Goodwill's leadership confidence in their final selection and investment. The result was a more robust system that could connect all stores and integrate with back-end accounting and marketing software.

Goodwill of South Central Wisconsin