Case Study: Espresso House achieves faster, smoother payments with Winpos POS System

Winpos and Espresso House Collaborate Towards Smoother Payments

Espresso House, the Nordic coffee shop chain with 330 locations across four countries, needed a POS solution that could support rapid growth, consistent operations across markets, and a better customer experience. As it expanded in Finland and prepared for further international growth, the company wanted a system that could handle digital payments, loyalty, and centralized customer data while helping staff serve guests quickly.

Winpos POS System provided the POS platform used by Espresso House, integrating it with the chain’s mobile app and business intelligence system through a shared database across countries. The solution sends orders directly from the POS terminal to kitchen displays, speeds up service, reduces errors, and supports loyalty and payment features in the app. Espresso House also reported plans to expand cashless payments, prepayment, and self-service, with the main goals of safer payments, shorter queue times, and faster service.

Espresso House

Anssi Thureson

Chief Executive Officer