Case Study: Bookassist improves employee listening and remote team engagement with Winningtemp

Why Bookassist Deployed Winningtemp in the Middle of a Global Pandemic

Bookassist, a multinational direct booking solutions provider for the hotel industry, faced a significant challenge when the COVID-19 pandemic devastated the travel sector. With a remote workforce spread across Europe and the loss of informal office interactions, their existing annual employee survey was too infrequent and generic to understand their team's well-being during the crisis. They needed a way to frequently and anonymously gauge employee morale to provide timely support.

The company implemented the Winningtemp platform to create a safe, anonymous channel for employee feedback. This allowed management to identify concerns that would have been visible in an office setting but were hidden while working from home. Winningtemp provided the crucial insights needed for managers to engage in meaningful conversations, address morale issues, and support their team through immense industry-wide uncertainty, helping to maintain engagement during the toughest times.

Bookassist

Kasia Domanska

Bookassist