Case Study: City of Greater Sudbury achieves corruption-free full-disk encryption and reduced help‑desk load with WinMagic SecureDoc

City of Greater Sudbury - Customer Case Study

The City of Greater Sudbury, a Northeastern Ontario municipality serving over 160,000 residents, faced repeated data-corruption issues and a growing help-desk burden from a failing full-disk encryption product that threatened employee and citizen data security. Seeking a transparent, enterprise-ready encryption replacement that would protect laptops and removable media without disrupting users, the City evaluated several vendors and chose WinMagic and its SecureDoc solution.

WinMagic deployed SecureDoc Enterprise Server as an all‑in‑one full-disk encryption and key-management solution, providing onsite engineering support during a quick, “painless” rollout. Today SecureDoc is installed on roughly 400 laptops, delivering seamless authentication, manageable recovery from HDD issues (with no unmanageable corruption incidents reported), reduced help-desk workload and improved ROI—outcomes the City credits directly to WinMagic’s product and support.

City of Greater Sudbury

Jim Dolson

Manager of Hardware and Technology