Case Study: New Image Plumbing streamlines daily operations with Wink Reports

New Image Plumbing streamlined daily operations

New Image Plumbing, a plumbing service company with 37 years of experience, faced a time-consuming operational nightmare. Their team spent hours each week manually compiling data from three separate programs—including their ServiceM8 CRM and Xero financial system—to review invoices and budgets. They needed a single, easy-to-use dashboard to get a quick overview of their business, but found that standard finance packages or CRMs would not solve their problem.

The vendor, Wink Reports, provided a solution by seamlessly integrating data from ServiceM8 and Xero into a single, consolidated dashboard. The implementation was smooth, and the platform was so user-friendly that even the technophobe owner could use it. As a result, New Image Plumbing streamlined its daily operations, saving significant time and money. The Office Administrator praised Wink Reports as an "absolute godsend" that allows the team to run reports immediately and adjust business areas as necessary.

New Image Plumbing

Samantha Brown

New Image Plumbing