Case Study: Subway achieves faster daily POS sales analysis with WingArc Dr Sum

Subway - Customer Case Study

The sandwich retailer Subway faced a challenge analyzing its Point of Sale (POS) data to track customer trends and sales, as management only received store performance reports on a weekly basis. This delay prevented the fast-moving business from responding quickly to changes. To solve this, they turned to vendor WingArc and implemented its Dr Sum business intelligence platform to process and analyze the wealth of data generated across its nearly 200 Japanese stores.

WingArc's solution enabled Subway to build a low-cost, web-based sales analysis system that was operational within weeks. Using Dr Sum, both head office and store staff could access daily, up-to-date sales information, drastically reducing the data collection time from a week to the next morning. This implementation significantly reduced the manual workload involved in sales aggregation and enabled smoother communication between stores and headquarters, allowing for flexible analysis of performance by location and store type.

Subway

Toshiaki Ushikubo

Head of Marketing Department