Wing Assistant
9 Case Studies
A Wing Assistant Case Study
My Personal Mentors Ltd, a Canadian career coaching firm, faced a challenge scaling their operations to handle increased client volume and inquiries across multiple platforms without letting customer satisfaction slip. They turned to vendor Wing Assistant for a solution, selecting their customer service virtual assistant product to manage the growing number of touchpoints.
Wing Assistant implemented a part-time customer service VA who handled both support inquiries and sales development tasks. This solution, costing $1,683 per month, enabled My Personal Mentors to close over 30 leads monthly, improve client retention, and maintain fast response times without increasing pressure on their internal team.