Wing Assistant
9 Case Studies
A Wing Assistant Case Study
Bryant West Psychology, a mental health practice, faced administrative bottlenecks as tasks like patient scheduling and billing overwhelmed their team, consuming up to 25 hours a week. They needed a healthcare-specific solution that was HIPAA compliant. They chose the Healthcare VA plan from Wing Assistant to address this challenge.
Wing Assistant provided a trained healthcare virtual assistant who seamlessly took over administrative duties. This solution saved the practice over 100 administrative hours per month, allowing their team to focus on higher-value tasks. Wing Assistant's implementation also resulted in fewer manual follow-ups and a reduction in the time required for recruitment and onboarding.