Case Study: TFI International Inc achieves automated AR dunning and customer statements with Winfo Solutions

TFI International Inc automates 3-level dunning notices 1 week early with Winfo Solutions

Winfo Solutions helped TFI International Inc, a North American leader in transportation and logistics, overcome a challenge with its accounts receivable process. The company lacked visibility and control over overdue invoices, as long-term and specific customer invoices needed to be excluded from automated due date calculations. With no real-time collector monitoring, all dunning communications had to be fully automated to reach customers via email based on invoice age.

Winfo Solutions implemented a tailored solution that automated the entire dunning process. This included creating soft, medium, and final notice letters and generating monthly customer statements with the correct company branding. As a result, Winfo Solutions delivered the project one week ahead of schedule, providing TFI with automated visibility and control over overdue invoices without the need for manual monitoring.

TFI International Inc