Case Study: a leading global freight forwarder achieves $2.5M annual savings with Windward Ocean Freight Visibility

Leading freight forwarder saves $2.5m per year

The customer, a leading global freight forwarder based in the United Kingdom, was experiencing significant challenges with data latency and unreliable estimated times of arrival from its Transportation Management System. This inaccuracy hindered its inbound container planning and ocean shipment visibility, leading to higher operational costs and an inability to effectively serve its clients. To address this, the company turned to Windward and implemented its Ocean Freight Visibility (OFV) solution.

Windward's OFV solution utilized Maritime AI to fuse numerous data points, producing highly accurate predicted times of arrival updated in real-time. This enabled the freight forwarder to make informed decisions, drastically improve planning, and minimize costly fees. The implementation of Windward's technology resulted in an annual savings of $2.5 million, a 10% reduction in detention and demurrage fees, and the complete removal of data latency issues.