Case Study: Wise Guys Discount Liquors streamlines checkout and reduces errors with Windward Software System Five

Wise Guys Discount Liquors streamlines checkout and eliminates daily reconciliation with Windward Software

Wise Guys Discount Liquors, a chain of liquor stores in Northwest Indiana, sought to improve their checkout experience and reduce errors. Their challenge involved a manual process where clerks had to enter transaction amounts into credit card pinpads, which was slow and prone to mistakes. They were using Windward Software's System Five platform but had not yet integrated it with their credit card processing.

Windward Software implemented its Integrated Credit Card Processing solution for Wise Guys, connecting their System Five software to the WorldPay by FIS processor via the NETePay integration. This solution automated the transaction amount entry into the pinpads. The results for Wise Guys included a streamlined checkout process, a reduction in errors, simplified end-of-day reconciliation, and easier training for new staff.

Wise Guys Discount Liquors