Case Study: Leading Food Retailer achieves resilient, scalable network and reliable voice services with Windstream Enterprise

Spicing up a food retailer’s network with modern infrastructure solutions

Leading Food Retailer, a diverse company with eight stores, a headquarters and two distribution centers, was hampered by an aging MPLS network, frequent multi-day outages that stopped POS transactions, insufficient bandwidth, zero network visibility, and an end-of-life on-premises PBX. Windstream Enterprise was engaged to modernize the retailer’s infrastructure, proposing SD-WAN, OfficeSuite UC®, and the WE Connect portal to address these gaps.

Windstream Enterprise implemented a fully managed SD-WAN with active/active multiple access links, replaced the legacy PBX with OfficeSuite UC® phones, and integrated monitoring and co-management through WE Connect—eliminating outages, increasing bandwidth (enabling a new online ordering capability), restoring complete visibility, delivering reliable high-quality voice over the WAN, and substantially reducing the retailer’s IT management burden while providing a scalable platform for growth.