Case Study: Gaubert Oil achieves resilient, outage‑free operations with Windstream Enterprise SD‑WAN

SD-WAN helps oil retailer weather the storm

Gaubert Oil, a Louisiana-based fuel and lubricant distributor with 6 wholesale and 20 retail locations, was hampered by a single-threaded MPLS network that suffered frequent outages (hours to days), lacked redundancy, and left an overworked IT team managing an unstable on‑premises phone system. To address these risks — exacerbated by the region’s hurricane exposure — Gaubert turned to Windstream Enterprise for a modern, resilient network and communications solution including SD‑WAN, Managed Network Security (MNS), OfficeSuite UC, LAN services and the WE Connect portal.

Windstream Enterprise replaced the legacy MPLS with next‑gen SD‑WAN and dual access at all sites, migrated primary servers to a cloud provider, and moved voice to OfficeSuite UC with WE Connect for centralized administration. The result: outages are now very rare thanks to automatic failover, phone service is effectively never down, trouble tickets and customer complaints have dropped significantly, and the IT team saves time by working with Windstream Enterprise as a single point of contact — improving employee productivity and customer experience across Gaubert’s locations.

Gaubert Oil

Stephen Robert

Information Technology