Case Study: Help at Home achieves 90% fewer outages and resilient, secure connectivity with Windstream Enterprise SASE

Nation’s largest provider of in-home care implements SASE with SD-WAN to strengthen their network security

Help at Home, the nation’s largest provider of in‑home care with 200+ locations and 50,000+ employees, was struggling with frequent outages, single‑threaded Internet, legacy on‑premises security, outdated LAN infrastructure, rapid growth from mergers and an overburdened IT team managing 150+ firewalls and multiple vendors. To modernize and simplify their environment, Help at Home engaged Windstream Enterprise to deliver SASE with SD‑WAN plus LAN Services and Managed Services.

Windstream Enterprise deployed a cloud‑based SASE stack (SD‑WAN, FWaaS, SWG, SDP, CASB, DLP, IPS, NGAM) powered by Cato Networks, added dual‑Internet access with failover, replaced wireless and switching with Secure WiFi and cloud‑managed switches, completed site rewiring, upgraded laptops, and provided CSOC and centralized management via the WE Connect portal. The Windstream Enterprise solution consolidated vendors, improved security and resiliency, reduced network downtime by 90%, accelerated site provisioning and freed the IT team to focus on strategic priorities.

Help at Home