Case Study: Mid-Atlantic Dental Partners achieves a resilient, secure network and improved uptime with Windstream Enterprise

Mid-Atlantic Dental Partners - Customer Case Study

Mid-Atlantic Dental Partners (MADP), a dental support organization with affiliate practices in 14 states and about 2,700 employees, faced obsolete IP VPN and POTS systems, on‑premises security gaps, inconsistent WiFi and frequent outages that strained a small IT staff. To modernize network, voice and security and ensure high uptime, MADP selected Windstream Enterprise and its SD‑WAN Concierge and managed services.

Windstream Enterprise deployed SD‑WAN Concierge across 77 locations with dual broadband (cable primary, LTE failover), UCaaS to replace legacy voice, MNS Cloud for security, secure WiFi, Professional Services white‑glove installation and the WE Connect portal for centralized visibility. The solution expanded bandwidth, improved application and voice performance, virtually eliminated complete outages and frequent voice failures, enabled HIPAA‑compliant cloud security and consolidated providers—delivering measurable uptime, better patient experience and simpler management for MADP.

Mid-Atlantic Dental Partners

Todd Rogers

Chief Technology Officer