Case Study: Major Building Product Distributing Company achieves rapid expansion and a standardized, high-bandwidth, redundant network with Windstream Enterprise

Major Building Product Distributing Company - Customer Case Study

Major Building Product Distributing Company, a leading North American distributor with about 3,500 employees in over 210 locations and 1,700 users, was growing rapidly by acquisition (from 28 to 200+ locations) and struggling with insufficient bandwidth, single‑point MPLS/T1 connections, and a need for redundancy to support a 100% virtualized desktop environment. To modernize and standardize its network, the customer engaged Windstream Enterprise, evaluating and adopting SD‑WAN Concierge™ and Windstream Enterprise Hosted Voice.

Windstream Enterprise implemented SD‑WAN Concierge™ with a centralized management portal and rolled out Hosted Voice, enabling active‑active redundant links and rapid edge device provisioning. The pilot produced a measurable 15–20 ms latency reduction, increased available bandwidth, standardized the network backbone, and let the customer bring up at least one new location per day—eliminating single‑connection failures and delivering more reliable, scalable performance.