Case Study: Leading Movie Theater Chain achieves near‑zero downtime and enhanced guest WiFi with Windstream Enterprise SD‑WAN Concierge

Leading Movie Theater Chain - Customer Case Study

Leading Movie Theater Chain, a top‑grossing national cinema operator, was hindered by multiple service providers, an insufficient 1.5 Mbps MPLS backbone, frequent downtime and no guest WiFi—issues that disrupted point‑of‑sale apps, limited marketing analytics and degraded the customer experience. They engaged Windstream Enterprise to redesign their network and support a modern guest and operations platform.

Windstream Enterprise implemented SD‑WAN Concierge, Secure WiFi, redundant access (cable/Ethernet/LTE) and Professional Services, delivering a fully integrated network with managed installation of wireless access points and cabling. The result: nearly eliminated downtime, significantly increased bandwidth and reliability at scale, lower costs versus the previous MPLS, and guest WiFi that enables online ticketing and actionable marketing analytics to enhance the in‑theater experience.