Case Study: Jack Doheny Company achieves zero network and voice outages and 15% cost savings with Windstream Enterprise SD-WAN Concierge

Jack Doheny Company gets well equipped for the future

Jack Doheny Company, a nationwide supplier of industrial sewer cleaning equipment with 15 sites across the U.S. and Canada, was struggling with frequent network and voice outages, limited bandwidth and no redundancies on a single-threaded MPLS connection—problems that disrupted real-time inventory tracking and customer service. To address these issues, they engaged Windstream Enterprise and selected the SD-WAN Concierge solution.

Windstream Enterprise implemented SD-WAN Concierge with dual fiber/broadband active/active links, Dynamic IP voice services, geographically diverse colocation for failover, and the WE Connect portal for visibility and troubleshooting. The deployment eliminated network and voice outages, improved bandwidth and application performance (including video uploads/downloads), enabled seamless remote work and restored real-time inventory tracking, while reducing overall costs by 15%.

Jack Doheny Company

Chris Gravlin

IT Manager