Case Study: Navigant Credit Union achieves resilient, high-performance networking and rapid branch expansion with Windstream Enterprise SD-WAN Concierge

How Navigant Credit Union Banked on Success with SD-WAN Concierge

Navigant Credit Union, a 106-year-old credit union with 21 branches in Rhode Island and $2.7B in assets, faced insufficient bandwidth, frequent outages, poor resiliency from a legacy MPLS network, slow landline deployments, and limited visibility. To support growth and ensure continuous operations, Navigant Credit Union partnered with Windstream Enterprise and adopted a cloud-based SD-WAN solution.

Windstream Enterprise deployed SD-WAN Concierge with high‑bandwidth Ethernet and broadband cable in an active/active configuration, plus the WE Connect SD‑WAN portal and IP voice over SD‑WAN. The solution delivered automated failover, clearer network visibility, faster branch turn‑up (days vs. months), eliminated separate PBX/PRI costs, and produced measurable results: increased scalability and bandwidth, higher performance and resiliency, and significantly reduced network outages. Windstream Enterprise continues to support ongoing visibility and reliability for the credit union.

Navigant Credit Union

Scott Hammond

VP of IT