Case Study: Scott Equipment achieves zero network outages and faster application performance with Windstream Enterprise SD‑WAN Concierge

Heavy-duty commitment, powered by SD-WAN

Scott Equipment, a privately owned heavy‑duty equipment retailer with 15 locations across five states, faced frequent network outages, insufficient bandwidth from MPLS/T1 links, and manual failover that hampered core applications and SIP voice services — draining IT resources and impacting customer service. To address these challenges they turned to Windstream Enterprise and its SD‑WAN Concierge offering.

Windstream Enterprise implemented an active/active SD‑WAN solution that replaced T1s with fiber (50 Mbps at remotes, 250 Mbps at headquarters) and integrated existing broadband into the SD‑WAN edge, plus the WE Connect portal for full network visibility. The result: zero SD‑WAN‑related outages since implementation, markedly improved application and voice performance, reduced troubleshooting time for IT, and more consistent, always‑available bandwidth for critical services.

Scott Equipment

Donnie Williams

IT Director