Case Study: First Fertility achieves scalable, secure, and reliable IT infrastructure with Windstream Enterprise

Comprehensive managed IT technology for a comprehensive facility care provider

First Fertility, a fast-growing provider of comprehensive fertility care with 8 centers across 57 locations, needed to standardize IT after rapid expansion. They faced an unreliable, costly MPLS network, aging security devices, an outdated PBX, poor data-center connectivity for EMR, and a lean two-person IT team — so they engaged Windstream Enterprise to support their digital transformation.

Windstream Enterprise deployed a bundled solution—SD-WAN (active/active dual access), Managed Network Security with next‑generation firewalls, OfficeSuite UC®, Cloud Connect, cloud-managed LAN/Wi‑Fi and the WE Connect portal—to stabilize networking, secure patient data, improve voice quality and enable cloud access. The results: maximized uptime with automated failover, robust HIPAA‑aligned security, eliminated costly dedicated voice trunks, reliable Azure connectivity for EMR, streamlined administration via WE Connect, measurable cost savings and the ability to add locations without expanding the IT team.

First Fertility

Russ Kimbrell

Vice President of Technology