Case Study: Beneteau achieves 100% network uptime and improved call performance with Windstream Enterprise’s OfficeSuite UC and SD-WAN Concierge

Beneteau - Customer Case Study

Beneteau, a global leader in boat building with North American operations and 8,200+ employees, was struggling with an end-of-life PBX, poor cordless phone performance in large manufacturing/warehouse spaces, and periodic MPLS outages that left sites without connectivity and degraded call quality. They engaged Windstream Enterprise to modernize communications and networking to support cloud-based services and improve reliability.

Windstream Enterprise deployed OfficeSuite UC as a cloud PBX replacement, SD-WAN Concierge with Dual Access in an active/active configuration, and rugged EnGenius Durafon cordless phones. The solution improved call performance and bandwidth, reduced IT management time for voice tasks from roughly 30–60 minutes to under three minutes, lowered end-user support requests, and delivered 100% network uptime since implementation—significantly boosting productivity.

Beneteau

Christian Matthews

Network Administrator