Case Study: Walmart reduces downtime and saves $1.4M with Willow’s digital twin platform

Walmart cuts downtime costs 20% with Willow

The global retail giant Walmart faced significant challenges due to the immense scale of its operations and the siloed nature of its facilities data, which slowed decision-making and led to costly downtime. To address this, Walmart partnered with vendor Willow Inc. to implement Willow's digital twin technology, an AI-driven SaaS platform designed to compile and visualize built-asset data.

Willow's solution integrated static and live data from various building systems into a single, accessible digital twin. This allowed Walmart to move from reactive to proactive operations, identifying potential failures before they caused issues. As a result, Walmart identified 842 potential failures within six months, reduced critical downtime costs by 20%, and saved an estimated $1.4 million. Willow's technology transformed how Walmart uses data to optimize its operations and empower its workforce.

Walmart