Case Study: Packaly triples rider hiring capacity with Willo

How Willo Helped Packaly Do The Work of 4 Full-Time Recruiters

Packaly, a sustainable delivery marketplace in Amsterdam and across Europe, needed to rapidly scale courier recruiting as demand grew. Their manual interview process for Riders created scheduling bottlenecks, scattered candidate data, and would have required hiring four full-time recruiters to keep up.

Using Willo’s asynchronous video interviewing platform, Open API, and integrations, Packaly automated interviews, reminders, and data handling to create a smoother candidate experience. Willo helped the team save 60 hours of employee time per week, triple their workforce growth, and avoid the need to hire four additional recruiters, while improving interview completion and data quality.

Packaly

Justin Plagis

Packaly