Case Study: Haigh’s Chocolates transforms online checkout with Adobe Commerce Cloud from Williams Commerce

Haigh’s Chocolates boosts checkout flexibility with Williams Commerce and Adobe Commerce Cloud

Haigh’s Chocolates, a premium Australian chocolatier, enlisted Williams Commerce to address a restrictive and problematic online checkout. Their custom-built React checkout offered limited payment options and required code changes from a previous agency for any updates, which impacted sales and gave the team minimal control.

Williams Commerce replaced the custom checkout with Adobe Commerce’s native platform and switched the payment provider to Square. The solution delivered a user-friendly checkout with a clear cost breakdown and multiple payment options. This gave the Haigh’s team direct admin control and created a more streamlined visual experience for customers, helping to fuel the company's online growth.

Haigh’s Chocolates