Case Study: Civic achieves stronger compliance and reduced admin with Wiise ERP

How Wiise is helping this NFP put people first

Civic, a registered not-for-profit providing employment services to people with disability, was struggling with an inefficient setup of 14 different platforms. This lack of integration forced staff to manually re-enter data, creating administrative burden and making it difficult to track customer outcomes and stay compliant with NDIS pricing changes. They partnered with vendor Wiise to find a solution.

By implementing the Wiise ERP system, Civic gained an end-to-end, seamlessly integrated solution that centralized all business data. This provided full operational visibility, streamlined workflows, and automated reporting. The results included significantly reduced admin time for support workers, a stronger focus on customer care, and strengthened compliance through integration with NDIS systems.

Civic

Annie Doyle GAICD

Chief Executive Officer