Widewail
19 Case Studies
A Widewail Case Study
Avanti Residential, a property management company, faced challenges in boosting online review volume and overcoming negative sentiment to accurately reflect their positive resident experience. They sought a new reputation management vendor, Widewail, to provide automated review solicitation and a managed response service.
Widewail implemented its Invite and Engage products, integrating with Avanti's Yardi software to automatically send review requests. This solution led to an 89% increase in review volume and helped achieve an average 4.0 Google star rating across their properties within a year. The data provided by Widewail also enabled Avanti to make informed operational decisions based on resident feedback.
Allison Walentowicz
VP of Marketing