Case Study: John L Sullivan’s Roseville Kia achieves 243% more reviews with Widewail

Local Dealership Gets 185 New Reviews (243% Increase) with Invite in First Month

John L Sullivan’s Roseville Kia transitioned to using Widewail's services to tackle their challenges of low monthly review volume, a high percentage of negative sentiment, and the operational inefficiency of managing multiple vendors. They were already using Widewail's Engage product for review responses but sought a more comprehensive solution.

Widewail implemented a solution combining their Engage and Invite products, which featured high-touch managed review response and automated SMS review generation. This strategy delivered a 243% month-over-month increase in review volume and a 68% reduction in negative sentiment, all without requiring additional resources from the dealership.

John L Sullivan’s Roseville Kia