Case Study: OMV reduces downtime in restricted sites with Wideum Remote Eye

OMV eliminates weeks of mandatory training with Wideum

OMV, an oil and gas company, faced significant operational downtime because urgent repairs in its highly restricted sites were delayed for weeks while external experts completed mandatory access training. To solve this, OMV partnered with vendor Wideum to implement its Remote Eye solution, which allows for remote visual diagnosis and guidance without the need for physical clearance.

Wideum's solution enabled OMV's on-site technicians to wear smart glasses and carry out repairs under the real-time guidance of a remote expert. This approach eliminated the weeks of pre-training previously required for each site visit, improved repair quality, and automatically recorded every session for compliance. The implementation by Wideum successfully resolved the operational bottleneck.

OMV