Wideum
13 Case Studies
Case Study: Syngenta improves crop surveillance and plague control with Wideum remote assistance
A Wideum Case Study
How Wideum helped Syngenta in crop surveillance and plague control
Syngenta, a world leader in agricultural crop protection, sought to improve remote crop surveillance, plague control, and farmer support while increasing the efficiency of its after-sales service. They partnered with vendor Wideum to address the challenges of providing expert knowledge to local farmers in remote locations and implementing reliable preventative maintenance solutions from afar.
Wideum implemented a solution utilizing RealWear headsets and its Remote Eye software. This allowed Syngenta's experts to provide hands-free remote assistance and training to field operators, eliminating unnecessary travel. The solution from Wideum empowered technicians, reduced machinery downtime through rapid expert support, and helped Syngenta monetize its post-sales service by offering innovative customer support.
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