Case Study: a major U.S. airline reduces telecom spend with WidePoint's TEM solution

A Telecom Expense Management (TEM) Solution Takes Flight

A major U.S. airline required an enterprise-wide Telecom Expense Management (TEM) solution to consolidate and track its wireless and wireline services, manage inventory and invoices, and resolve billing discrepancies. They sought a solution supported by subject matter experts for dispute resolution and turned to WidePoint Corporation for its expertise.

WidePoint implemented a customized TEM solution powered by its ITMS™ platform. The solution included inventory management, invoice consolidation, auditing, and dispute resolution services. As a result, WidePoint reduced the airline's overall telecom spend and successfully identified over $1,000,000 in billing discrepancies, resulting in credits being issued to the airline. WidePoint continues to manage the TEM program to maximize the customer's telecom investment.