Wide Narrow
5 Case Studies
A Wide Narrow Case Study
Automox, the cloud‑native IT operations platform headquartered in Boulder, Colorado, needed a proactive way for its Product Marketing team to detect and track the sentiment and prevalence of specific cybersecurity threats and “marketable events.” Previously reactive, Automox engaged Wide Narrow and its platform to configure an early‑warning detection system using the company’s existing feeds.
Wide Narrow implemented filtered cyber‑security feeds in its portal focused on zero‑day instances, integrated the filtered stream into an Automox Slack channel, and enabled rapid flagging and distribution to stakeholders. As a result, Wide Narrow helped Automox meet SLA benchmarks, automate insights distribution, provide real‑time critical alerts to all stakeholder groups, and earn internal recognition and positive customer feedback—enabling timely PR, customer communications, sales enablement, and in‑app remediation.
Jay S. Goodman
Director of Product Marketing