Case Study: New Orleans Saints improve guest access experience with Wicket

How Verizon 5G Accelerated Access powered by Wicket improved the guest experience at Ochsner Sports Performance Center

The New Orleans Saints sought to improve the access control system at their multi-use Ochsner Sports Performance Center. Their existing facial biometric system was failing to deliver a good user experience, particularly in variable lighting conditions. This led them to partner with Verizon, who introduced them to the Wicket access platform as a modern alternative.

Wicket implemented its solution by deploying nearly 30 Wicket Edge sensors across both interior and exterior access points. The system featured a streamlined, centralized onboarding process and versatile hardware. This resulted in a vastly improved user experience, with 750 users enrolling and the system processing over 350,000 entries with an average speed of 203 milliseconds.

New Orleans Saints

Jody Barbier

Executive Director of IT Operations