Case Study: Network Rail improves website clarity and user journeys with Wholegrain Digital

Network Rail improves website navigation for 4.5 million daily journeys with Wholegrain Digital

Network Rail, the owner and operator of Britain's railway infrastructure, needed to upgrade its main website to more clearly communicate its role and make it easier for its diverse range of users to find information. The company engaged Wholegrain Digital to address this challenge using WordPress.

Wholegrain Digital worked closely with Network Rail to define user personas and journeys, leading to a custom, intuitive design that streamlined access to information for all audiences. The project was delivered successfully on time and to a high quality, resulting in a strong ongoing relationship between the two organizations. Wholegrain Digital's solution effectively met Network Rail's objectives.

Network Rail