Case Study: Golden Rule Plumbing reduces apprentice turnover with WhoHire

Golden Rule Plumbing cuts apprentice turnover from 180% to under 20% with WhoHire

Golden Rule Plumbing was facing a significant challenge with an annual apprentice turnover rate of 180%, which was costing the company tens of thousands of dollars per position. Leadership initially believed this high turnover was just a standard part of the plumbing industry. To address this, they partnered with WhoHire to implement its data-driven hiring platform.

WhoHire analyzed the company's turnover data to identify the behavioral patterns and motivations of employees who stayed long-term. Using its R.E.G.I. Scoring tool for retention pattern analysis, flight risk screening, and culture fit assessment, WhoHire helped Golden Rule Plumbing predict churn risk before hiring. As a result, apprentice turnover dropped from 180% to under 20% within one year, a 9x improvement that saved over $100,000 annually in hiring and training costs while also improving apprentice performance.

Golden Rule Plumbing