Case Study: Musicians On Call reaches 300,000 patients with Whitesmith's product team

Musicians On Call reaches nearly 300,000 people with Whitesmith

Musicians On Call, an NGO that brings music to hospital patients, faced a critical challenge when the COVID-19 pandemic required an immediate pivot from in-person to virtual programs. Their existing platform was not equipped for this shift, and they needed to quickly scale their virtual offerings and streamline volunteer onboarding. They partnered with the product team at Whitesmith for strategic product consultancy and development to adapt their platform.

Whitesmith focused on enhancing the platform's user experience and scalability, notably by improving the volunteer application process and integrating a third-party Learning Management System instead of building one from scratch. This solution enabled Musicians On Call to efficiently manage both virtual and in-person programs. The results were significant: they reached nearly 300,000 patients through virtual programming and onboarded over 400 new volunteers. Whitesmith's partnership was crucial in positioning the organization for continued growth.

Musicians On Call