Case Study: Servus Credit Union achieves scalable, responsive loan origination with White Clarke Group's CALMS

Servus Credit Union - Customer Case Study

Servus Credit Union, the second-largest Alberta-based credit union, needed a dynamic, scalable loan origination solution after reviewing whether the existing service-bureau model could deliver the flexibility, product/pricing responsiveness and front-to-back integration they required. In a review of fifteen Loan Origination System alternatives, Servus selected White Clarke Group’s CALMS to meet technical must-haves such as web-enabled technology, electronic document/signature management and readiness for emerging wireless channels.

White Clarke Group’s CALMS was confirmed by all references as the best option and was chosen because it could be delivered to Servus’ timeline, meet Canadian operating and regulatory requirements, be easy to use, and be configured and re‑configured as needed. The CALMS implementation by White Clarke Group included integration with Servus’s new banking system and numerous external agencies, delivering the intended flexibility and responsiveness for ongoing product and service improvements.

Servus Credit Union