Case Study: Auchan Retail strengthens whistleblowing and compliance with Whispli

Auchan Retail processes 30% more alerts with Whispli

Auchan Retail, a major international retail group, faced significant challenges with its decentralized and unintuitive whistleblowing system. The previous process resulted in poorly handled alerts, a lack of transparency, and difficulty maintaining dialogue with whistleblowers, with nearly 30% of alerts going unprocessed. To strengthen trust, improve risk detection, and comply with new global regulations like the European Directive, Auchan partnered with the vendor Whispli to overhaul its system using their whistleblowing platform.

Whispli implemented an intuitive and secure platform with a companion smartphone app, designed to facilitate real-time communication and maintain an ongoing dialogue with whistleblowers. Key features like a safe inbox for easy reconnection and draft-saving removed previous obstacles. The solution provided by Whispli enabled Auchan to streamline case handling, improve transparency, and ensure compliance across all its entities, ultimately processing alerts that were previously being lost.

Auchan Retail