Case Study: Tamworth Regional Council improves critical resident warnings with Whispir

Tamworth Regional Council - Customer Case Study

Tamworth Regional Council needed a reliable way to warn residents about possible hazards related to dam water levels across one of the largest inland areas in NSW. With some residents only reachable by fixed line or email, the council needed a multi-channel, high-capacity communication solution to ensure everyone could be contacted quickly and that their safety status could be recorded. Whispir provided the cloud-based communication platform used for these critical public warnings.

Whispir implemented a simple, fast system using SMS, email, and voice services, supported by templates and pre-planned scenarios to send alerts quickly from anywhere. The solution gave Tamworth Regional Council a structured, resilient, and easy-to-use method for delivering high-impact warnings, with message and response tracking to confirm residents were reached and safe.

Tamworth Regional Council

Emily

Business Support